Shipping policy

Shipping Policy

At VYXEN, we strive to deliver your order quickly, safely, and with care.

Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Pakistan: Orders are typically delivered within 3–5 business days, depending on your location.

Please note that delivery times may vary during sales, holidays, or due to unforeseen courier delays.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been dispatched, you'll receive a tracking number via email or SMS so you can track your shipment.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most locations in Pakistan.

Delivery Issues

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with your order number and clear photos. We'll review your request and arrange an exchange if the issue is due to our error.